❓ FAQs
❓ FAQs | Fox Vape UK
Q: Do I need to be 18+ to buy?
A: Yes. You must be 18 or over to purchase vape products. Age verification may be required.
Q: When will my order be shipped?
A: Orders placed before 2 PM (Mon–Fri) are processed the same day. Orders after that are shipped the next business day.
Q: How do I track my order?
A: You’ll receive a tracking link via email or SMS once your order has been dispatched.
Q: Do you accept returns?
A: Yes, for damaged or incorrect items. See our Return Policy for full info.
Q: What if my parcel is delayed?
A: Please allow 2–4 working days for standard delivery. If it’s delayed, contact us at info@foxvape.co.uk and we’ll assist you promptly.
Q: Can I buy your products outside the UK?
A: Currently, we only ship within the UK.